Frequently Asked Questions
Frequently Asked Questions
Yes, it is possible to install the MSDR solution on an existing Proxmox Cluster infrastructure, provided that certain technical and operational prerequisites are met. Installation on existing clusters involves a preliminary phase of environment analysis and validation to verify Proxmox VE and Ceph version compatibility, hardware architecture consistency, and the availability of adequate bandwidth between sites.
During configuration, MSDR does not alter the existing cluster structure or require node reinstallation: replication is integrated at the software level and managed transparently, with Atlante Informatica technicians assisting in commissioning and testing.
This approach allows companies to implement business continuity without stopping production VMs, maintaining full compatibility with the security, backup, and management policies already in use.
Furthermore, Atlante Informatica provides dedicated support and training for the configuration and testing of the DR plan, ensuring that integration takes place in a controlled and certified manner.
The DR site can have different characteristics compared to the production site. In particular, it can be designed to run only the VMs required by the DR policies. For this reason, it may have a different number of nodes and different characteristics than the primary site.
We offer technical support with various service levels to meet the specific needs of each organization.
The packages include standard, extended, and 24/7 options, with guaranteed rapid intervention times and access to specialized technicians to resolve any issues related to MSDR.
For more details on service delivery, visit Proxmox Enterprise Support.
No, thanks to the SafeSync Updates service, updates are scheduled and performed remotely without affecting daily activities. This ensures that the system is always up to date and secure without operational interruptions.
For more details on service delivery, visit Proxmox SafeSync Updates.
We implement continuous monitoring to detect any anomalies or issues in real time. This proactive approach allows for timely intervention to resolve critical issues before they can affect the performance or security of the infrastructure.
For more details on service delivery, visit Proxmox Monitoring Alert Services.
Certainly, fill out the form on this page and request it when you are contacted by our experts.
Yes, we offer 24/7 support options for organizations that require assistance at any time. This ensures full coverage and rapid intervention even during weekends and holidays.
For more details on service delivery, visit Proxmox Enterprise Support.
The service includes:
- Planning and execution of MSDR software updates.
- Technical support via ticket, telephone, and remote access.
- Continuous monitoring to prevent issues and ensure system stability.
- Personalized assistance with tailored interventions for business needs.
For further details, we invite you to visit the Proxmox service pages or contact us directly.